Stan Shopa is disappointed to miss his Qantas connection from Los Angeles to Melbourne. The airline rebooks him on a flight the next day — but downgrades his seat from premium economy to standard economy. So shouldn’t he be entitled to a price adjustment?
Fellow travelers, it’s not too soon to start thinking about your 2018 itineraries.
When Kristina Aubert tries to check in for a flight, she finds that her name is misspelled on her air ticket, costing her a week of volunteering as a nurse in Kenya. Are her travel expenses gone forever? Or can our own volunteers help her recover them?
When Keith Montgomery went to pick up his rental car in Fort Lauderdale, Fla., he had his driver’s license handy. But the rental car facility refused to rent him the car for which he’d prepaid, and forced him to pay for a new rental car. That’s because Montgomery is a dual U.S.-U.K. national who lives in London, and he needed his British driver’s license, which he didn’t have available.
Celeste Powers is bumped from her flight, and British Airways issues her a debit card worth $659 as compensation. The card doesn’t work, and a month later the airline still won’t resolve the issue. Can our advocates help her get compensation for her overbooked flight?
Frank Fantasia plans the perfect vacation to Portugal with family and friends. They land in Lisbon as scheduled and disembark. When they arrive at Portuguese Immigration, Fantasia realizes he left his passport on the plane in the seatback pocket. Portuguese officials not only detain him, but deport him back to Boston. Will our advocates fight for his compensation?
If you’ve traveled to overseas destinations, you probably already know that you need a passport in order to legally enter another country and to return to your home country. But do you know if you need a visa to travel to the country you’ve chosen?
When Arkady Kivman purchased an airline ticket for his girlfriend through CheapOair (a brand of Fareportal), he made a mistake. He accepted a travel agent’s word without checking it out for himself. And it cost him $1,450.
With the busy summer travel season now in full swing, you probably expect the predictable “how to travel this summer” story. Not this year.
So you have decided to come to Europe. You’ve booked your flights, you’ve booked your hotel and now you want to rent a vehicle.
If you’re an international travel buff, it’s likely that Australia is on your list of places to see. But here’s the thing: it’s not usually near the top. It should be. Here are ten reasons Down Under should move up the list.