INSURANCE

So who is Prime Travel Protection Services? I asked that question yesterday after one reader lost two cruise vacations when his insurance claim wasn’t honored by the company. This morning I got a call from Jerry Watson, the president of Prime Travel Protection, with the answer.

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Don’t tell Jennifer Pulles that travel agents are obsolete. Her travel professional saved the day for her parents, underscoring the value of using a human travel agent for important trips.

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