Tea time didn’t go as planned for Star Rivera.
injury
Next time you fly, look up. Before you open that overhead bin, think about Shari Altarache and the injuries she says she sustained on a recent flight.
After Myron Sigal’s wife is injured on a Mediterranean cruise, the Sigals can’t make their return flight from Venice to Philadelphia. US Airways promises them a voucher for the unused portion, but months later, there’s no sign of it. Is the money lost?

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an