Can you help me fall back in love with Disney?

Mauricio Velandia and his wife and daughter are excited to set sail on another Disney cruise. Unfortunately, his wife forgets to bring her identification to the cruise terminal, and she is denied boarding. Can our advocates help restore the family’s love for Mickey Mouse and friends?

Having a complicated citizenship caused an expensive problem for this traveler

Leon Razzon is convinced that his daughter, Lora, should have been permitted to fly from Raleigh-Durham to Istanbul with only a U.S. Passport, which was about to expire, and a Turkish citizen card. American Airlines denies her boarding — and now he wants compensation.

Here’s why you should triple-check your reservations before you hit “confirm”

There’s an old saying that the devil is in the details. It’s especially relevant when you’re dealing with air travel. That’s because if you don’t pay careful attention to the details when making your reservations, there can be the devil to pay.

Get smart. Sign up for the newsletter.