To get an idea of what the hotel bill of the future might look like, take a look at your present bill at the Atlantis in the Bahamas.
HOUSEKEEPING
When Erin Hott checks into her hotel, she’s shown to a room with an unmade bed. When she asks for clean sheets, an employee tells her they can’t change her linen until the next day. And if she doesn’t like it, she can find another hotel, but she’ll still have to pay for her room. Whatever happened to customer service?
If you’ve had a run-in with an aggressive hotel maid recently, you’re not alone. As managers try to squeeze more work from their employees, cleaning staff is becoming more fixated on servicing your room as fast as possible. Here’s how to avoid housekeeping hell.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an