Are high hotel occupancy rates offering hotels yet another opportunity to secretly profit from you? Consider the practice of “walking” — transferring a guest to another property when the inn is full. Most reputable resorts “walk” their customers to a comparable hotel. But what if the second place costs less than the first, and the property simply pockets the rate difference?
hotel downgrade
Here’s an odd scenario that appears to be taking place more often in hotels. Guests are getting themselves involuntarily upgraded into a better room, only to find themselves involuntarily downgraded the following night. There’s something wrong with that.
Elliott is consumer advocate 
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