I have been a loyal and happy AAA member since 1988, when my late uncle Clyde helped me buy a used Chevette for my junior year in college. But after today, I’m not so sure how loyal or happy I am anymore.
HOSTAGE
US Airways raised its baggage fees yesterday, setting off what’s sure to be another round of me-toos from its competitors. Luggage fees are almost pure profit, and because there’s almost no pushback from passengers, carriers are getting away with these new surcharges.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an