Help! Choice Hotels canceled our reservation to see the eclipse

More than a year in advance, Nancy Barnby secures her lodging inside the direct path of the August 21, 2017, solar eclipse viewing area in Oregon. Now she needs our help because that hotel has changed hands and her reservation has been summarily discarded by the new owner. With just weeks left before the eclipse, is there any way to save her celestial experience?

We would love to help, but what’s the problem?

Wendy Mettger made two hotel reservations for her upcoming trip to Sicily and ended up canceling both. She contacted us for help obtaining confirmation of these cancellation transactions. But when we searched through her meticulous paper trail, we found that she already had a firm cancellation for the reservation that she was concerned about.
So where was the problem?

Shoddy accounting leaves customer on hook after sunk cruise

Stuart Gantman and his wife had hoped to take their grandchildren on a Windstar Cruise to Central America. They booked two connecting cabins through American Express for an eight-day cruise to Panama and Costa Rica for themselves and their grandchildren, and upgraded so that they could receive two “free” days on the ship, at the beginning and end of their cruise.

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