Ahh, virus season. Never a shortage of gut-wrenching stories with which to shock you, dear readers.
health concerns
Here at the travel industry’s unofficial complaints department, we count on having a day or two off, Good Friday being one of them. Not this year. Here are three recent stories of compassion-less customer service that arrived in the “in” box on what was supposed to be our “off” day.
When Rosa Parks refused to go to the back of the bus in 1955, she made history. When Randall Ulrich and his wife were instructed to move 11 rows back by a JetBlue flight attendant, did they have a similar case?
Elliott is consumer advocate 
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