If you haven’t Googled a flight itinerary recently, you should try it.
When Brittany Laughlin needed to fly from Chicago to San Francisco last month, she tried something new. Instead of visiting an online travel agency or an airline Web site, she headed over to Google Flight Search, the newest and most controversial travel site to launch since Orbitz opened its doors a decade ago.
True story: US Airways, which has been in the news this week for announcing it will add first class service to its smallest planes, sent frequent flier Margery Wilson the following apology late yesterday.
Conventional wisdom says most airfare searches start at an online travel agency or airline website. But the conventional wisdom could be wrong.
Don’t you just love Google’s “autocomplete” — the feature that tries to guess what you want while you’re typing?
Well, my invitation to Google Wave showed up this morning (if you’re on Wave, here’s how to reach me). Wave is described as an online tool for real-time communication, but I’ve been following its development since this spring, and for me, it represents more than that. Wave has become something of a metaphor for the changes taking place in journalism, and specifically in travel writing.
Elliott is consumer advocate 
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