What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
Good news, fellow travelers: The worst of the travel downturn may be over.
Here are two recent stories of car rental employees going the extra mile for their customers. I’m sharing them with you for two reasons: First, because car rental employees rarely get any recognition for a job well done; and second, because I just filed a column that’s critical of certain car rental franchises. Maybe I’m feeling a little guilty.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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