This was supposed to be a feel-good column for the holidays, where I asked readers what kind of presents they wanted from the travel industry, and all of the resulting good tidings left us warm and fuzzy. And then I talked with you.
GIFTS
Like a tie for dad, a kitchen appliance for mom, or socks for the kids, there’s no shortage of holiday gift clichés for travelers. Wheeled luggage, ticket holders and inflatable pillows come to mind.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an