What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

GAYLORD

Gaylord National offers full refund for “less than flawless” experience

October 10, 2008

Here’s a bit of good news on what is likely to be another Black Friday: Customer service isn’t a lost art in the travel industry. At least not at one hotel.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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Gaylord National offers full refund for “less than flawless” experience

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