What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
Kimberly Walls missed her grandmother’s funeral. Her United Airlines flight was delayed and she couldn’t make her connection from Denver to Great Falls, Mont.
No one expects to come home in a casket. But more Americans are. The number of claims made on death benefits by On Call International, a travel assistance service in Salem, N.H., has almost doubled in the last three years, rising from 125 claims in 2005 to 247 last year. Its numbers reflect a broader industry trend.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
I'm on Facebook: Please "like" my new page.
Follow our adventure! We're traveling across America. Details at Away is Home.
Get this blog on your Kindle! Here's how.
Get the sequel to Scammed FREE!: Download the "beta" of The Travel Troubleshooter, the new ebook series that will make you a better traveler -- guaranteed!
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an an email and I'll look into it for you. If you want to connect with other travelers, why not sign up for my free weekly newsletter, RSS feed or free daily email updates?