When Mel McBeth and his wife booked a cruise on Cunard’s Queen Mary 2 last year, they weren’t expecting any additional charges. But that’s exactly what they got when the cruise line helped itself to another $180, which it claimed was a fuel surcharge, on the day they paid for their vacation.
FUEL SURCHARGE
When an airline drops its high fuel surcharges, what happens to passengers with advance bookings? Do they get a refund? That’s not an academic question for reader Simon Gornick, who bought a ticket on Virgin Atlantic in October from Los Angeles to London for Christmas. The price included a hefty $400 fuel surcharge.
Elliott is consumer advocate 
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