What do you want for the holidays? If you’re Paulina Want, how about a little honesty?
When Doreen Shoba tried to use her Groupon, she found that the merchant wouldn’t honor it. And her attempts to self-advocate her case have failed. Now Shoba wants us to advocate for her — but with the wrong party.
At first glance it looked like adding an extra bag would cost just $9. For one traveler this was an expensive lesson in reading the fine print.
Judith Andrews was forced to cancel her upcoming cruise because of a flare-up of a medical condition. She was surprised when the cruise line refused to return her deposit and when she discovered that her trip insurance policy wouldn’t cover this cancellation either.
Like many travelers, Rob Voss didn’t want to overpay when he booked a room in Kansas City recently. But like many travelers, Voss was foiled by the fine print.
“I’m contacting you before we do something stupid,” writes Sarah Smith, whose is mulling an offer for two “complimentary” airline
When Ben Blout invoked a big-box store’s “low price promise” after discovering a lower price on his merchandise, he learned something customers rediscover every holiday shopping season: some restrictions apply.
Bryan Perilman shoulda known better.
They say the devil is in the details. Moyosore Otepola would probably agree.
If you ever want to feel confused, outraged and powerless all at the same time, just read your cruise line’s ticket contract.
As a lawyer, Sam Wyrick is no stranger to fine print. So when Spirit Airlines canceled his flight during its recent strike, he did what any respectable attorney would do: He read Spirit’s contract of carriage, the legal agreement between the airline and its passengers.