What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

FEEDBACK

So Southwest Airlines wants my feedback? Here you go …

August 18, 2008

It’s been months — years, actually — since an airline asked for my opinion about a flight. They probably know better. So when Southwest Airlines sent me an email asking for my feedback, I just couldn’t resist.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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