Remember last year’s soaring gas prices? Annette Lazzarotto will never forget them. She paid $1,390 for a single tank of gas on a visit to Italy. What’s worse, her bank insisted the charges were legit, and billed her for the full amount.
Fair Credit Billing Act
First it was Aloha Airlines. Then it was charter carrier Champion Air. Today it’s ATA. Within a week, three airlines have been grounded, leaving thousands of passengers stranded. What now?

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an