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Oops! Enterprise Rent-A-Car sends customer the wrong bill

February 4, 2010

Here’s a problem that would seem easy to fix on paper, but is much more difficult in practice: Last summer, Anthony Buono began getting bills from Enterprise for toll violations. Bills he didn’t recognize. And for good reason — they weren’t his.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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Oops! Enterprise Rent-A-Car sends customer the wrong bill

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