Here’s how to get an airline to pay your EU 261 claim

When British Airways canceled Lawrence Karp’s recent flight from London to Philadelphia, the airline rebooked him and the other three people in his party on a flight to Newark, N.J. But it denied his EU 261 claim, the European air travel protection law.

Why? According to British Airways, a cabin crew strike caused the flight cancellation. And it contends this strike relieves the airline of paying the EU 261 claim.

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