How many passengers can a Boeing 777 carry? If you answered about 300, then you must not fly on American Airlines. It recently operated a 777 from Chicago to London with only five passengers, an act that British environmentalists and lawmakers have called an “environmental crime.”

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an