My Aeroméxico ticket was wrong, and I don’t want to pay the change fee

Gail Creath didn’t confirm her Aeroméxico ticket was booked for the correct date, and the flight left without her. Although the airline was willing to reinstate her ticket for a fee, she didn’t like that option — we don’t recommend what she did next.

Should hotels be permitted to send you unwanted advertisements?

After Mark Stechbart’s recent stay at a Wyndham hotel, he received an email with the subject line “Stay 2 nights, save 20%.” The email was a spam advertisement from Howard Johnson’s, a brand of Wyndham Hotel Group. It contained a link to unsubscribe from future emails, but the link was in a tiny font, buried in paragraphs of legalese at the bottom of the email and easily missed. More emails from Wyndham brands followed.

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