Book an airline ticket, save the planet. Re-use the towel in your hotel, stop global warming. Rent a hybrid car, reduce our dependence on fossil fuel. Lofty promises made by airlines peddling gimmicky carbon offsets, resorts hawking convoluted green initiatives and companies with shiny new fleets of high-maintenance cars to rent. And empty promises.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an