What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

EARLYBIRD

Is Southwest’s EarlyBird check-in worth $10? The answer is …

September 22, 2009

Yes. Sure, Southwest’s decision to begin charging for early boarding is taking it on a slippery slope toward a la carte fees, but what a ride it is, according to passengers like Jennifer Rigdon.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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