What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

DOUBLE-BOOKING

Triple-booked on Travelocity with no refund in sight

March 17, 2010

Erich Bley bought two tickets from Miami to Aruba on Travelocity. Instead, he got six.

“I was flabbergasted, but they said there was nothing they can do”

July 15, 2009

When it comes to online booking horror stories, Lisa O’Brien deserves an award. The online agency and airline that tried to help her does not.

15 comments

Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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DOUBLE-BOOKING

Triple-booked on Travelocity with no refund in sight

“I was flabbergasted, but they said there was nothing they can do”

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