Whose slots are they, anyway?
DOT
Article 17 of the Montreal Convention holds airlines liable for loss of or damage to baggage, as long as it took place when it was in their possession. No exceptions.
Tarmac-delay rule gives air travelers more respect
Good news for those of you planning a late summer vacation: September is the safest warm-weather month to be on the road, according the National Highway Traffic Safety Administration.
The federal government is giving travelers an extra month to comment on proposed new consumer rules for airline passengers.
Kirk Miller knew his nonrefundable US Airways tickets was lost when he canceled his flight, but like many air travelers, he wondered about the taxes. Could he get those back?
A new study by a team of aviation consultants which claims the government’s new tarmac delay rule will cost the flying public $3.9 billion during the next two decades, is making waves in the aviation industry and beyond.
As a lawyer, Sam Wyrick is no stranger to fine print. So when Spirit Airlines canceled his flight during its recent strike, he did what any respectable attorney would do: He read Spirit’s contract of carriage, the legal agreement between the airline and its passengers.
If you’ve ever complained about air travel — and who hasn’t? — then here’s your best chance in a generation to do something about it.
US Airways ranked number one in on-time performance, baggage handling and customer satisfaction among the major network carriers for May, according to the latest Transportation Department report — a rare trifecta. It’s even more impressive, considering that just a few years ago, the airline consistently ranked near the bottom of the list. I asked Kerry Hester, the airline’s vice president for reservations and customer service planning, to shed some light on the numbers, and what they mean to passengers
Ban peanuts? Really?
As someone who is currently being sued, you might think I’m the last person who would support a new rule that would allow more people to file a lawsuit against an airline.
If you’ve ever experienced a flight delay — and who hasn’t? — then you know that getting reliable updates from your airline can take an Act of Congress.
Here’s a new government rule that might surprise you: It would prohibit post-purchase price increases in air transportation or air tours by carriers and ticket agents.
Last week, we started dissecting the government’s plans to tighten the way in which airlines advertise their fares. But if you continue reading the proposed rulemaking, you’ll discover the Transportation Department wants to go further.
Elliott is consumer advocate 
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