Have you ever had one of those days when you felt like a character in a novel? Betty Caldwell had one of those recently, but the novel her character was in seemed to have been written by Stephen King.
Garry Woessner rents a car, but turns down the offer of renting an electronic toll pass. You can see how much this misstep cost him. How do you keep toll authorities from making it “E-Z” to overcharge you, and how can we help Woessner appeal the charges?
Bill Marstellar and his wife plan a trip to Germany to visit their daughter. Marstellar uses Expedia to reserve a car from Dollar Rent a Car. When he arrives in Germany, signage directs him to the Hertz counter to pick up the car.
Ed Samson is a “no-show” for his Hotwire rental in San Juan, Puerto Rico. Why won’t Dollar Rent a Car refund his money?
Dinesh Gandhi’s receipt showing that he returned his rental car with a full tank of gas doesn’t persuade Dollar Rent A Car not to charge him for refilling the tank. He thinks an employee drove the car after he returned it. Can our advocates help Gandhi get a refund from Dollar for the refueling charge?
Don Litchfield’s car rental on Hawaii’s Big Island was a case of good news and bad news. The good news: Dollar Rent A Car’s agent offered him a “free” upgrade to a larger SUV because Litchfield would be transporting a wheelchair. The bad news: a final bill that was more than double what he had expected to pay. It could have been avoided if he had only done what he already knew he should do.
Marilina Santoro’s case presents a stark reminder: Before you sign a car rental agreement, review it carefully to make sure you’re not being charged for any unwanted optional extras.
Four months ago, Matthew Goldsmith and his wife reserved a prepaid Dollar rental car through HolidayCars. When they arrived at the Dollar counter in Boston to pick up the vehicle, Dollar refused to release the rental car to them.
When Glyn Williams and his six traveling companions arrived in Denver after a long flight from London, they didn’t expect any trouble from Dollar. After all, they’d pre-paid for their cars through Rentalcars.com.
What could possibly go wrong?
Two years ago, Cheryl Domres rented a car through Dollar Rent A Car in Italy. She continues to receive notices for traffic tickets today.