Barbara Hilliard’s dogs didn’t make their KLM flight from Nuremberg, Germany, to Dallas via Amsterdam. Neither did she.
DOG
When Charles Robinson tried to load his Labrador Retriever on to a United Airlines flight from Frankfurt, German, to Washington, recently, an airline employee stopped him. Not only was the cage he’d used for years to carry his dog too small, but the one for his cats didn’t cut, it either.
In their struggle to turn a profit, airlines have piled on a lot of fees in the last year, from surcharges for checked luggage to extras for confirmed reservations. And just when it seemed they had found every last fee, it looks as if they’ve turned up one more: They’re looking to Fido and Fluffy for a little extra cash. Specifically, to their owners.
Elliott is consumer advocate 
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