Remember Revelex, the Boca Raton, Fla.-based online booking company whose name came up a time or two during the Palm
Florida regulators today filed a revised notice of intent to issue a cease and desist order against Legendary Journeys, a Sarasota, Fla., travel agency, as part of its investigation into Prime Travel Protection. It appears to be the state’s biggest action against a single company, with 17 counts and half a million dollars in outstanding claims, according to a government report.
Looks like Palm Coast Travel, the Boca Raton, Fla., agency accused by the state of Florida of selling unauthorized travel insurance, while at the same time trying to sue one of its own customers and me into silence, has quietly negotiated a settlement with insurance regulators.
Florida regulators this morning cracked down on two more travel agencies as part of their expanding investigation into illegal travel insurance. It brings the total number of companies charged with selling fake travel insurance to seven since January. More enforcement actions are believed to be on the way.
A fresh round of public records released by the state of Florida’s Department of Financial Service this morning reveals a “medal count” of complaints against travel agencies alleged to have sold illegal travel insurance, as well as the number of claims and their estimated value.
Florida’s Department of Financial Services is in the early stages of a far-reaching investigation into the activities of Palm Coast
Only a few weeks ago, Palm Coast Travel, one of three large travel agencies the state of Florida last year alleged had sold unlicensed insurance, seemed to have everything going for it. The state’s investigation into its activities appeared to have hit a dead end. The company, which runs the site Smartcruiser.com, had sued one of its customers and me in an effort to silence its critics. And it was issuing an average of one press release a week, touting its Better Business Bureau rating and obsession with customer service. But late last week, in an unexpected twist, Florida regulators filed an amended notice of intent to issue a cease and desist order with more detailed charges against Lake Worth, Fla.-based Smolinski and Associates, Inc., which, in addition to doing business as Palm Coast Travel and Smartcruiser.com, also operates under the name Smart Travel Group, Smart Cruiser Holdings and Tripsmart. Any way you read the latest allegations, it’s clear that Florida’s Department of Financial Services has no intention of letting this case fade away. (Here’s the first notice, for comparison purposes.)