Can you force an airline to follow its own rules? Phil and Margaret Warker wanted to know after a disastrous return flight from Nassau to Washington via Miami. US Airways blamed the weather and offered them a $100 flight voucher for the trouble.
Posts tagged as:
DENIED BOARDING
In a surprise move, the Department of Transportation has fined two airlines for failing to disclose codesharing flights and disregarding their denied-boarding rules. United Airlines faces $80,000 in penalties for neglecting to inform travelers that certain flights were operated by another airline. And Delta Air Lines is being fined $375,000 for bumping passengers from its flights without compensation.
It was bound to happen, given that airlines are now required to double their compensation for passenger who are involuntarily denied boarding. If you can’t change the rule, just change the definition of “denied boarding.”
Sign up for my 
