Expedia said it refunded my airline tickets, but it didn’t. What should I do?
Keith Dawe has been waiting since 2020 for Expedia to refund his airline tickets. But neither the online agency nor his airline can find the missing money. Where is it?
Keith Dawe has been waiting since 2020 for Expedia to refund his airline tickets. But neither the online agency nor his airline can find the missing money. Where is it?
After Isabel Barne returns two items to Amazon, the online retailer sends her a refund — and then charges her for one of the items again. Can she get this fixed?
Why did Valeska Wehr pay twice for her stay at a Marriott property in Boston? And why won’t Booking.com, the site through which she made the reservation, help her?
No, it’s not too soon to start thinking of your summer 2024 vacation — and the smart travel strategies that will get you there without losing all your money (or your mind).
The engine in Ali Cotton’s Nissan Altima is damaged after he brings it to Jiffy Lube for an inspection. Does the company have to pay his $12,998 repair bill?
Sue Maier’s sister sends her luggage to London, but UPS misses the delivery by a day. Can she get her money back for the shipping costs?
Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed — and will the charge stick?
Mark Hartwig’s vacation rental in Montreal was “such a bizarre experience” that he has trouble putting into words.
Your next flight may get an upgrade.
No, not as in a bigger seat in the front of the cabin. It’s bigger than that — much bigger.
Carolyn Hoke has been waiting more than a year for her refund from American Queen Voyages for a canceled cruise. Why is it taking so long — and how can she speed up the process?