What does a country owe you when its customs agents give you the once-over at the border, even though you’re completely innocent of any criminal activity? Should it refund your vacation? That’s the question Regina Hutchings, a social worker from Media, Pa., wants Bermudan officials to answer.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an