Can “nightmare ending” to a Continental ticket purchase be fixed?

When Dimple Kelley used a service called Bill Me Later to book a Continental Airlines ticket for her son, Brian, she never imagined she’d be fighting with the payment company’s collection department half a year later. But then, no one can see a nightmare ending like this coming until it’s too late.

If British Airways strikes, will anyone fall into the “codeshare gap”?

Looks like British Airways may be shut down by a strike — just in time for the holidays. I’ll let the beat reporters dissect this story, but there’s one angle that appears to be getting overlooked: What’s going to happen to passengers with “codeshare” reservations?

Help! My airline charged me for a car seat — and it’s keeping the money

There are certain items for which domestic airlines will probably never charge, like strollers and child safety seats. Cashing in on babies is just seen as tacky by most airline passengers. So when Continental Airlines inadvertently charged Greg Sykes for his child’s car seat, he expected a quick refund.

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