From the “gotcha” fees that can double the price of your trip to being roughed up by airport screeners, there’s no shortage of issues to get mad about in the travel business.
CONSUMER
It’s official: I’ve just finished the final edits on my new book, Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. I just have to tell you about it.
Is anybody happy?
The Transportation Department has warned airlines against limiting compensation for passengers who purchase necessities because their baggage is lost or delayed.
Elliott is consumer advocate 
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WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an