As any commercial airline passenger who had to contort her body into a economy class seat knows, airline seat pitch — a rough measure of legroom — has shrunk over the last several decades, from an average of 35 inches to as little as 28 inches. Seat width has been reduced from an average of 18.5 inches to 17 inches.
Here we go again. Congress is trying to pass yet another Federal Aviation Administration reauthorization bill, a rare opportunity to help airline passengers by enacting meaningful consumer protections.
You could almost hear a collective groan from the traveling public last week when United Airlines CEO Oscar Munoz promised a congressional hearing that his airline would “do better” in the wake of the David Dao dragging incident.
Better than what, exactly?
Since the Consumer Financial Protection Bureau’s creation six years ago, some Republicans in Congress have wanted to kill it. They may get a clear shot next month.
Is a consumer advocate more influential than a member of Congress?
If there’s any doubt Congress is beholden to the powerful airline lobby, this should settle it: An influential group of representatives has just introduced a bill that would effectively block Norwegian Air from operating between the United States and Europe.
It started with a proposed bill to set minimum seat sizes on planes. Then a senator took on hotel resort fees, and another put airline surcharges in his crosshairs. And then the Senate released one of the most passenger-friendly Federal Aviation Administration reauthorization bills in a generation.
Now that the dust has settled after Round 1 of the fight for the Federal Aviation Administration (FAA) reauthorization bill, air travelers are wondering: What’s in it for us?
They lie about amenities, fares, loyalty programs and schedules. They lie to you. And they lie to me.
Excuse me while I play this clip.
Congress last week proposed not one, but three ideas that could dramatically improve your next travel experience. I know that sounds like the opening line of a joke, but it’s true.
Here’s something you don’t get to see every day: Your elected representatives giving airlines a license to make the seats as small as they want, as long as they can pass a sham “safety evacuation” test.
The hotel industry is throwing its weight behind a bill that would require online travel agencies acting on behalf of hotels to say they don’t do a direct booking. It’s an issue that has bothered hotels for years. But does it go far enough?
If he reveals the details of his awful vacation-rental experience, Terry Fedigan is afraid of what might happen. The rental property’s owner could sue — and win.
In a Congressional coup, the Surface Transportation Bill (or Highway Bill, as most call it) has been cobbled together by a bipartisan House and Senate conference committee. For the first time in more than a decade, highway projects can now be planned on a five year horizon.
Donald Lessard did a double take when he saw the name on his airline ticket: “Donald Jeffries.”
Pat Busovicki’s Eastern Caribbean cruise on the Carnival Dream almost ended in a nightmare.
Will the real airfare transparency bill please stand up?
There’s no worse form of torture for travelers like Jeanne Marchadie than having to endure the sound of people yakking
If you don’t believe the TSA is doomed after watching yesterday’s House Aviation Subcommittee hearing, then you’ll have to at least agree that the agency as we know can’t continue to exist as it does.
You don’t have to read the 59-page congressional report on the Transportation Security Administration’s shortcomings, released on the 11th anniversary of 9/11, to conclude the agency has “become its own worst enemy.”
To the hundreds of thousands of air travelers who are inconvenienced by their invasive and allegedly unconstitutional screening procedures, the Transportation Security Administration may be nothing to laugh about.
This is a picture of two Transportation Security Administration screeners leaving work last week.
When it comes to the TSA, you may know less than you think.
The controversial, often-delayed FAA Reauthorization bill is being debated in Washington next week. The proposed legislation covers a lot of
Washington may be about to offer air travelers who are frustrated by the Transportation Security Administration’s new screening techniques a little relief.
The days of the Transportation Security Administration’s controversial “enhanced” pat-downs may be numbered.