What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

CONGESTION

What costs travelers $87 billion a year and is basically unavoidable?

July 21, 2009

If you thought fees, or nonexistent customer service or high fuel prices were the biggest problems facing travelers, think again. It’s traffic, according to the Texas Transportation Institute’s 2009 Annual Urban Mobility Report.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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