Are you sure that yogurt caused that damage to your computer?

Jocelyn Kent Smith came to us with one of the most bizarre requests for help our advocates have ever encountered. Smith wanted our help in recovering compensation for damage to her computer, which she claims occurred on a Virgin Atlantic flight. But when we read her story and saw her photos, we doubted her version of events.

If your daughter doesn’t have time for this, neither do we

Editor’s Note: We help a lot of travelers with a lot of different problems — everything from cell phone bills to computer problems, and from filthy rentals to canceled flights. But we do have limits on the cases we will take, and this case falls under one of those limits.

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