Our pilot’s sudden illness caused a flight diversion. Is this an “extraordinary circumstance?”

A sick pilot is definitely an unusual circumstance on a flight. But is it an “extraordinary circumstance” that would exempt the airline from having to compensate the passengers, such as Frederick Brodzinski, for expenses and losses?

There were larvae in my room. Shouldn’t Hotels.com refund me?

When Stephanie Slovon discovers that her hotel room is infested with insects, she immediately checks out, but is stung by Hotels.com’s refusal to issue her a refund. Can some buzz from our advocates in Hotels.com’s ear produce some compensation for Slovon?

Having a complicated citizenship caused an expensive problem for this traveler

Leon Razzon is convinced that his daughter, Lora, should have been permitted to fly from Raleigh-Durham to Istanbul with only a U.S. Passport, which was about to expire, and a Turkish citizen card. American Airlines denies her boarding — and now he wants compensation.

Airberlin won’t compensate you for “time and inconvenience,” but will they pay for your missing clothes?

When Timothy Korst’s Airberlin flight arrives in Paris without his baggage, he files a claim for his lost bags. But Airberlin will not offer as much compensation as he wants — including reimbursement for “time and inconvenience.” Is Korst out of luck?

British Airways goes on the blink. What should I expect?

British Airways: “The World’s Favourite Airline.”

I know what you’re thinking. I must be joking. Certainly, Lynne Farrow from Arlington, Va., will think I am. She was one of the 75,000 passengers stranded when British Airways (BA) had a worldwide IT systems failure on May 28.

Delta delayed our flight and the stress almost made my wife miscarry our baby

Darren Johnson and his wife were forced to cut short their trip to St. Thomas in order to return to Salt Lake City to be with their daughter, who needed major surgery. On the way home, Johnson and his wife found themselves stuck in the Atlanta airport during the infamous Delta computer outage of August 2016.

Why should I pay for my stay in a bedbug-infested hotel?

When Julia Ingle books a four-day stay at a Days Inn in San Antonio through Hotwire.com, she isn’t expecting a broken box spring, bloodstained sheets and bedbugs. But that’s exactly what she gets. What she doesn’t get is a refund from Days Inn. Can our advocates help her get compensated for what she got?

Why won’t American Airlines pay me for my new flight?

American Airlines canceled Gabriel Baisan’s return flight because of a shortage of crew members. With no American flights available until the following day, Baisan was forced to book a flight on Southwest Airlines. He could not miss another day of work. Baisan is asking American to reimburse him for a portion of his ticket. American’s answer? No.

The airline said it was a weather delay. This passenger thought otherwise.

Deborah Freedline’s flight was diverted to Pittsburgh because of bad weather at her original destination, New York City’s LaGuardia Airport. Pittsburgh’s a great city, but not where she’d planned to spend the night. The airline said it was due to a weather delay. She disagrees and wants more compensation.

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