Karen Flanagan is having a communication breakdown with Comcast. Can our advocates fix the problem?
When Bright Eastman’s contractors disconnected her AT&T U-verse cables that provided her with telephone and cable service, Eastman was under the impression that AT&T wouldn’t charge her for the period during which she was not receiving its services. But she was wrong — to the tune of $989.
Faye Borowsky allowed her son-in-law to pre-pay for a rental car on her credit card. Then she forgot about it.
When she got her credit card bill, she made a critical mistake that has caused her months of anguish.
Mike Boyar discovers an unpaid $32 bill on his American Express card more than a year after he cancels his account. By then, a collection agency is involved and creates chaos. Is there a way to undo the damage?
Every now and then, a case crosses my desk that’s so egregiously wrong that I don’t have to wait to see the paperwork. It’s time to get busy.
After Laura Rothert returns her rental car to Alamo, she receives a demand for payment for damages she didn’t cause — and Alamo is threatening to send the bill to collections. Can our advocates get Alamo to stop pursuing Rothert?
Dan Blasingame’s Comcast Internet service doesn’t work. So why is it referring his bill to a collections agency?
Damir Enaliev needs help.
I’ve tried. I contacted his car rental company in Newark after it dinged him with a $1,125 bill for damages he claims he didn’t inflict on his vehicle.
Shawn Corridan wants a refund for a decade’s worth of phone service he never used. But is this a legitimate request?
Comcast has sent a collection agency after Theresa Weir. Is it going after the wrong customers?