When a flight delay results in an involuntary downgrade, is a refund due?

Kavita Burra’s mother purchases round-trip business class tickets from India to the U.S. but a misses a connecting flight from the U.S. to India. This causes her to be rebooked in an economy seat. Can we help Burra receive reimbursement for the difference in fare?

Why I hate airline code-sharing and — why you will, too

How much do I hate airline code-sharing? Let me count the ways.

I could offer a lot of persuasive answers, starting with the many code-share catastrophe cases we receive every day on this site. I could also point out that code-sharing is a euphemism for passing off someone else’s flight as your own, or in the language of reality, lying.

But I also have personal reasons for detesting code-sharing. They came from my own recent disaster involving Emirates and JetBlue.

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