American Airlines canceled my flight three days in a row. What does it owe me?

When Andre Yavetsky tried to fly from Chicago to Madrid on American Airlines, his flight was diverted to JFK, and he unexpectedly spent three days in New York. American initially offered him 15,000 miles in compensation, but Yavetsky wants more.

Where is my refund, Hawaiian Airlines?

If there were a movie titled “Escape from Hawaii,” Chaya Friedman could be the star. She and her husband are stuck on the island of Molokai and miss their connection in Honolulu to get home to the Chicago area. She is forced to buy tickets on another airline in order to make it to Honolulu on time. Can our advocates help her get reimbursed for her expenses?

When you ask for too much, your rightful claim can be overlooked

Taylor Jennings has a tough time getting his bags from Baton Rouge, La., to Cleveland. Then his flight home to Louisiana is canceled. Rather than wait three days for a new Delta Air Lines flight, he takes matters into his own hands by buying his own ticket from American Airlines and returning home the next day. Naturally, he expects Delta to reimburse him for his American ticket. Unfortunately, this was not the best way to handle the situation. Can our advocates help him get reimbursed nevertheless?

Your credit card’s “free” trip insurance may not offer the protection you need

When Monique Tubb’s adult daughter was injured while vacationing in Colorado, she canceled the rest of her trip and flew home immediately. Tubb was confident that her UnitedPlus Explorer card’s complimentary trip insurance would cover all the additional expenses. It didn’t. And now she wants to know why her full claim was not paid.

Delta delayed our flight and the stress almost made my wife miscarry our baby

Darren Johnson and his wife were forced to cut short their trip to St. Thomas in order to return to Salt Lake City to be with their daughter, who needed major surgery. On the way home, Johnson and his wife found themselves stuck in the Atlanta airport during the infamous Delta computer outage of August 2016.

Yes, a scratch on your rental car will be an “issue” — an expensive one

How much should you trust what a car rental employee says when you’re told a scratch on the vehicle won’t be an issue? Jason Puerner learns the hard way that the employee’s spoken assurance won’t protect you from a big repair bill.

He sold his “lemon,” but he still wants Chrysler to pay his damages

After purchasing a defective vehicle and trading it in at a loss, Edward Keucher expected fair compensation. He wants Chrysler to reimburse him, but that isn’t going to happen. This is a good lesson in why you should always act quickly if you are seeking compensation, and keep the evidence handy. Here’s why.

Isn’t spending four days without my clothes worth $750?

When Susan Braitman boards her cruise ship in Southampton, England, her luggage doesn’t board with her — and it takes four days for British Airways to reunite her and her bags. When she asks for reimbursement of the cost of items she needed for those four days, the airline goes silent. Can we help reunite her with her money?

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