Airberlin sold me a ticket and then went out of business. How can I get a refund?

Kurt Piemonte is annoyed when Expedia calls to tell him that his upcoming Airberlin flight to Barcelona has been canceled. He requests the next available flight and is stunned to find that there aren’t any — ever again. And a new shock quickly follows: A refund will not be forthcoming. Is there anything we can do to help?

Why won’t Chase give me the 50,000 miles I was promised?

Gary Brauch checked his Chase credit card statement. He had charged $2,000 of purchases to his new account and was therefore supposed to receive 50,000 United Airlines frequent flyer miles at this point, according to the promotion that induced him to open his account with Chase. But the miles weren’t there.

Why am I chasing Chase to get my $11,422 back?

When Robin and Arie Genchel heard from Chase that someone in France had charged over $11,000 to their debit card for a jewelry purchase, they had every reason to believe that Chase would stop payment of the charge. But the following day, Chase debited their bank account for the full amount of the charge – and more. And it won’t reverse the charge – even though it was clearly fraudulent.

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