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“American Express abandoned me in Italy”

May 21, 2009

Mariah Nunn has been a loyal American Express cardmember for the last quarter century. When she heard the line, “Don’t leave home without it,” she took it to mean Amex would never leave her either, especially when she was out of the country. But she was wrong.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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