United Airlines’ Glenn Tilton. He was the third-worst chief executive officer, according to a new employee poll conducted by Glassdoor, a company that conducts online salary surveys.
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Last summer, Jennifer Patronis’ father suffered a massive aneurysm and stroke. She immediately booked a round-trip ticket from Athens to Cleveland on Delta Air Lines to be with him. Three months later, he died, leaving her with an unexpected problem: How to get back to Greece, where she lived.
Best Western has spent more than $3 billion in the last three years to upgrade, renovate, convert or construct new hotels in North America. It also separated from hundreds of so-called “underperforming” hotels recently. I asked Best Western’s chief executive, David Kong, what these changes mean to customers.
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