Harry Kopy has a secret.
CELEBRITY
Kathi McGaffigan and Bruce Nordqusit’s upcoming Italy cruise on the Celebrity Constellation came with an unpleasant surprise just a few days before they set sail. The company discovered a pricing error and reset their rate from $999 per person to $1,549, and although it apologized for the mistake, it insisted on charging the couple the difference.
Vanessa Thompson checks into what she thinks is an all-inclusive hotel before her cruise. Then she discovers she doesn’t have a reservation. When she’s allowed in, she discovers there’s nothing all-inclusive about her room. Is she entitled to a refund?

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an