The travel industry loves to “forget” important facts about its products, whether it’s a critical airfare rule or an important paragraph in a cruise contract. And yes, these clauses are getting crazier. No surprise, then, that travel companies are being less upfront about them.
What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side. -
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