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car rental

Ask George Mayo about car insurance, and he’ll tell you that his State Farm policy covers rentals. He’s certain of it. And he’s also certain that when he rented a car from Avis in Nashville, recently, he declined the optional insurance.

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Alix Davidson says she was “totally excited” when her car rental company recently offered her the keys to a Toyota Prius in Seattle. It was her first time behind the wheel of a hybrid electric vehicle.

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You’ve put a dent in your rental vehicle. Or worse, your car rental company claims you returned the car with a scratch or two on it. Oops.

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And now, a few words about car rental pricing and fees.

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Looking for a set of wheels?

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Do you need a rental car?

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Here’s an update on a car rental case that was denied and then un-denied. It involves a Rent-A-Wreck franchise, a customer from Philadelphia, and corporate Rent-A-Wreck.

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When it comes to airline fees, there’s no shortage of outrage. The simple mention of the word “ancillary” or “surcharge” in a story is enough to draw hundreds of comments.

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One of the most common car rental complaints I get — no, the most common — involves travelers who declined the optional collision-damage waiver and ended up with what what they believe to be a fraudulent claim. But it rarely goes the other way — which is to say, having the insurance but then not [...]

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As a frequent car rental customer, Parker Mann has endured countless sales pitches for optional insurance. But recently, the hard sell efforts have crossed a line, he says.

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Months after Dan Anthony’s truck rental, he gets a repair bill for $750. But he didn’t do it, and now the car rental company is threatening to refer his case to a collections agency if he doesn’t pay up. What are his options?

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With all the recent stories about questionable damage claims on rental cars, it’s no surprise that motorists like Mike Weaver would insist on inspecting his vehicle before renting it. Or that he expects to note every ding and dent before he drives away.

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What the heck is going on with car rental prices? Charlotte Drost would like to know.

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I’m frequently accused of using this site as a bully pulpit, which is, of course, completely true.

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Tim Carpenter thought he had done everything he could to avoid a frivolous damage claim on his rental minvan.

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