Why does my “no-limit” data plan seem to have a data limit?

After Gordon Howe purchased a DISH broadband service with no data limit, he was ecstatic and relieved. As a disabled veteran, Howe relies on the Veterans Health Care website, communicates regularly with his doctors and needs constant weather updates as he lives in a mountainous rural area.

Two weeks later, Howe discovered his data was “throttled,” a technique used by data carriers to limit bandwidth, producing agonizingly slow connection speeds. For Howe, the throttled level of data was of no use.

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