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BUMPED

Kicked out of my first-class seat to make room for a crewmember

January 13, 2009

Denyse Sadkin and her husband had two first-class tickets from St. Thomas to Buffalo on US Airways. At least they did until the airline bumped one of them back to economy class to make room for a crewmember. The Sadkins, which had redeemed a total of 120,000 frequent flier miles for their flights, weren’t happy with their new seats, so they asked US Airways to be rerouted. It refused.

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