If you’re holding a nonrefundable airline ticket, the rules are clear: You can get credit, valid for a year from the date of your booking, by informing the airline before your trip. That’s what British Airways’ ticket rules say.
Posts tagged as:
British Airways
Julianna Lipschutz cancels her British Airways flight when her father falls ill. He eventually dies, and Lipschutz is left with the hope that the airline will refund her nonrefundable ticket. But a year later, there’s still no refund. Is the airline going to keep her money?
Looks as if the dreaded British Airways strike won’t be happening — at least not any time soon. The airline this morning won a High Court injunction to prevent a series of Christmas strikes by thousands of its cabin crew.
British Airways had sought the injunction yesterday, challenging the union’s ballot of its 12,500 cabin [...]
You knew this would happen.
Looks like British Airways may be shut down by a strike — just in time for the holidays. I’ll let the beat reporters dissect this story, but there’s one angle that appears to be getting overlooked: What’s going to happen to passengers with “codeshare” reservations?
As promised, British Airways has begun sending make-good offers to passengers who were affected by last weekend’s fare error. The airline is issuing a $300 voucher off any published retail World Traveller fare from the US to India booked between now and Nov. 12.
British Airways can’t seem to stay out of the news this week. First, there was its fat-finger fare fiasco — still unresolved at this hour as many passengers wait to hear how they’ll be compensated. And just yesterday, I received word about a resolution on another case involving the airline.
If you booked a British Airways ticket from North America to India between 6:30 p.m. and 8:30 p.m. last Friday evening, you already know the bad news: Your trip has been canceled.
Some things are just too good to be true. Like a British Airways flight to Mumbai for $40, offered briefly yesterday. Such a deal!
Another day, another tarmac delay.
Susan Null books two business-class tickets on British Airways using her Alaska Airlines frequent flier miles. But when she checks her reservation, she finds nothing. Alaska Airlines says her booking has “slipped through the cracks.” Can they retrieve it in time for her trip?
When Karen Kernohan discovers part of her flight from Calgary to Rome is missing, British Airways claims “extraordinary circumstances” are to blame and refuses to compensate her. Is she really out of luck?
Cameron Etezadi and his girlfriend are on their way from Seattle to Casablanca, Morocco, when their flight is delayed in London by weather. British Airways agrees to refund the couple’s money, but one year later, there’s no sign of a check. Is the airline pocketing their fare, or is something else going on?
Here’s an important footnote to the airline industry’s year from hell. A closer look at the Transportation Department’s 2007 report card shows some carriers were likelier to lose your luggage, deny you boarding, get you to your destination late and provoke a written complaint. And some airlines were above it all.
British Airways is the first foreign carrier to get its file, and for good reason. I’ve received an unusually large number of queries about lost luggage, delays in processing lost-luggage claims, and fees relating to overweight luggage. Most of the complaints involve frustrations with its automated system that processes consumer inquiries in North America.
Sign up for my 
